A Marathon Service local Los Angeles office machine repair representative will arrive to service your machine within three hours after a service call is received by our service dispatcher during regular working hours. If we fail to appear within three hours, Marathon will give the customer a $50.00 credit for every hour (or fraction thereof) that exceeds the three hours.

If you are not satisfied with the equipment provided to you and serviced by Marathon Services, at your request, we will replace it without charge with an identical model or machine with comparable features and capabilities. This guarantee applies as long as you own the equipment and we are your office equipment service provider.

If you are not completely satisfied with our Orange County and Los Angeles office equipment the service provided by Marathon Services for your equipment, within the first six months, Marathon will pay all costs to put your office equipment on a service contract with the service provider of your choice.